We are based in Guangzhou Guangdong, China, established in 2006 with over 15 years experience in the inflatable industry. Our products strictly comply with the European Standard Inflatable Play Equipment-Safety Requirements and Test Methods EN14960:2019 where applicable. Our products are exported worldwide with 45% to Europe, 20% to America, 15% to the Mid East, and the remainder to Asia and Africa.
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Frequently Asked Questions
1. How can we guarantee quality?
We always confirm 3D design production and provide a pre-production sample before mass production. Every product undergoes final inspection before shipment.
2. What products do you have and what materials are used?
Inflatable Games: Castles, slides, combos, obstacles, sport games, ball pools, tunnels. Materials: PLATO Best 0.55mm PVC First Class with 1000D Fireproof PVC Baffle Inside.
Advertising Products: Arches, tents, air dancers, models, Christmas inflatables. Various materials available.
3. What is included with products?
Each order includes: inflatables, blower, repair kits (color material, glue), and packing bag.
4. Can we make custom designs and print logos?
Yes, our professional design team can create customized designs at no extra cost. We have digital printing capabilities to print logos, company names, or websites free of charge.
5. What payment methods do you accept?
Payment options include Alibaba Trade Assurance Orders, T/T, or Western Union. Standard terms are 50% deposit before production and 50% before shipment.
6. How do I inflate it? Does it come with a blower?
Yes, each product comes with a CE and UL approved blower/air compressor. Inflation process:
Open the goods and unfold it
Connect the air tube to the blower
Turn on power - inflation takes 1-10 minutes
7. What shipping methods are available?
We can arrange express (DHL, UPS), air freight, or sea shipping (FOB, CFR) based on order quantity. You may also use your own shipping agent.
8. What kind of warranty do you provide?
We offer a 2-year warranty for inflatable products and include a repair kit with each order.
9. Can I get a free sample?
Our minimum order is 1 piece. Samples require payment due to our high-quality materials and workmanship, but we will refund the sample cost if you place a quantity order.
10. What is the product lifespan?
With proper maintenance (keeping products dry and clean), our inflatables typically last 3-5 years.
11. Does the price include shipping costs?
Our prices are EXW. For shipping quotes, please provide your specific address and zip code, and we'll calculate the total cost.